01
90-Minute Structured Session
Brooke leads a structured diagnostic conversation with you, one on one. No team present. The questions map your decision flow, escalation patterns, and where authority actually lives.
02
Decision Flow Map
A visual map of how decisions currently move through your organization, where they originate, where they stall, and where they route back to you when they shouldn’t.
03
Escalation Pattern Analysis
An analysis of how escalation currently works: what triggers it, who it routes to, and where the structural gap is between what you’ve communicated and what’s actually happening.
04
Structural Risk Identification
The specific structural vulnerabilities that are sustaining the bottleneck, named precisely. Not generic observations. A description of what’s happening and why it keeps happening.
05
Phase 1 Correction
A clear recommendation for what to install first. Not a 12-month roadmap. The single structural correction that would produce the most visible relief within 30 days.
06
Written 5-Page Deliverable
Your decision flow map, escalation analysis, structural risk findings, Phase 1 recommendation, and next-step options, delivered within 48 hours of the session.